This is a guide on adding your Hosted Exchange email account to Outlook 2010 in Hosted Desktop. This will be the same for 1st time Hosted Exchange accounts setting up and adding additional mailboxes afterward 1: Ensure Outlook is closed. 2a: Go to Start Menu then Control Panel.



2b: If you server is 2012 press the Windows button on your keyboard and on the Start Screen go to Control Panel.


3: In Control Panel Search Mail then select Mail (32-bit)


4: Select Email Accounts…


5: Select Manually Configure server settings or additional server types then Next


6: Select Microsoft Exchange or compatible service then Next.


7: Filling in server for Hosted Exchange this is casarray.hdexchange.local then your email address in User Name. Press Check name if you get a password prompt ensure it is connecting to the mailbox you put in and then password and tick to remember credentials. DO NOT tick Use Cached Exchange Mode. This will use your valuable disk space on your Hosted Desktop and will provide no benefit.




8: Once credentials are correct the server and username forms will be underlined then press Next. DO NOT tick Use Cached Exchange Mode. This will use your valuable disk space on your Hosted Desktop and will provide no benefit.




9: Then you be present with Congratulations screen then go to Next.



10: You will see your email listed you can close this now. If you need to add any more manually Go to New and repeat the process from step 5.


11: You can now load Outlook Start then Outlook or Start then All Programs Microsoft Office 2010 then Outlook 2010.


12: In Outlook you have your emails now. If you only see the email address press the white triangle which will expand the mailbox to display the inbox and the rest and if you have various folders in other folders repeat the process. In this image we have expanded the mailbox but Inbox has other folders and has a white triangle.


13: After a short time in Outlook you will get a little warning tick the box then allow.